Effective date: December 12, 2024
By opting in to receive SMS communications from Quello, you agree to the following terms and conditions. These terms apply exclusively to our SMS marketing and notification services.
1. Program Description
Quello sends SMS messages to customers who opt-in to receive communications. These messages may include:
2. Opt-In
When you opt-in to receive SMS communications from Quello by selecting the opt-in checkbox during checkout, you will receive an SMS message confirming your signup. By opting in, you agree to these SMS Terms and Conditions. Consenting to SMS communications is not a condition of purchase.
3. Opt-Out
You may opt out of SMS communications at any time by replying "STOP" to any message. After you send the message “STOP” to us, you will receive one final message confirming that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from Quello unless you opt back in.
4. Message Frequency
Message frequency varies depending on your subscription status and promotional campaigns. Quello strives to send relevant and timely messages without overwhelming recipients.
5. Costs
Standard message and data rates may apply to SMS messages sent to or received from Quello. Contact your mobile service provider for details about your messaging plan.
6. Support
If you experience issues with our SMS services, contact us at:
Email: info@goquello.com
Phone: (303) 728-3370
7. Carrier Responsibility
Quello is not responsible for delays or undelivered messages, as these issues may arise from carriers or other factors outside our control.
8. Privacy
Your privacy is important to us. For details about how we handle your personal information, please review our Privacy Policy.
9. Changes to These Terms
Quello may modify these SMS Terms and Conditions at any time. Updates will be posted on our website with the revised effective date. Continued use of our SMS services constitutes acceptance of the updated terms.